Sustainability Policy

Responsible travel is core to our strategy of Growing Business Sustainably. This means maximizing positive impacts on people and local areas while minimizing negatives in all areas of our operation.

This policy lays out what we’ve achieved, what we’re doing, and our future goals. It’s the foundation of our product development, operations, partnerships and our core commitment with this activity.

Compliance and commitment

We follow the law and integrate sustainable principles into how we operate.

• Maintaining an accessible, written sustainability policy aimed at reducing the company’s negative social, cultural, economic, and environmental impacts, including employee health and safety aspects. 
• Having sustainability guidelines and an evaluation system to identify the sustainability outcomes of key suppliers/partners
• Having a sustainability action plan with clear targets, actions, measures, responsibilities, and time planning.

Driving Sustainability 

We use our influence to promote sustainability.

• By providing periodic guidance, training, and information to all staff members, tour leaders, suppliers, and customers, about their roles and responsibilities concerning internal environmental practices;
• Design tour itineraries that emphasize low-impact travel and cultural sensitivity.
• Provide clients with information on how to travel responsibly and sustainably.

Environment Protection 

We’re dedicated to improving our environmental performance and conserving nature.

• Compensate CO2 emissions by joining to clubdelclima.org and plantarse.org, both organizations promote actions with environmental and social impact through training, programs, and volunteering;
• Implement waste-reducing methods when using ink and toner cartridges for printing and copying, whenever feasible;  
• Go paperless by using digital documentation and communication whenever possible.

Positive Impact 

We’re focused on bettering local lives and reducing the negative effects of tourism.

• By increasing our offer of experiences focused on local communities in the next year.  
• By volunteering with our staff on different projects that have a positive impact on local communities
• Offer clients the opportunity to contribute to these projects, either through donations or by participating in voluntourism activities.

Stakeholder Empowerment 

We educate our colleagues and partners to embrace sustainability.

• Share our progress on sustainability matters and achievements. 
• Provide webinars and guidelines about sustainability 
• Recognize and reward those who achieve certification, and showcase their commitment to sustainability to clients and other stakeholders.

Promoting Sustainable Choices 

We provide information on eco-friendly options to encourage clients to choose responsibly.

• Provide information to our clients about the level of sustainability of the services & hotels they chose for their travelers.
• Give information to our travelers about sustainable restaurants in different locations. to make them more available to them. 
• Promote the use of public transportation in big cities.

In Our Offices:

• Shared Vision: Everyone knows our goals and their role in our sustainable policies.
• Waste Management: We responsibly manage waste.
• Resource Efficiency: We track and cut our resource use, especially energy.
• Local Sourcing: We buy local and minimize small packaging.
• Employee Wellbeing: We respect diversity and prioritize employee wellbeing.
• Knowledge Sharing: We spread best practices and awareness among our teams and partners.
• Transparent Reporting: We report progress internally and externally at least once a year.

In the Field:

• Local Collaborations: We partner with local businesses reflecting local cultures.
• Supply Chain Impact: We push for positive changes in our supply chain, share best practices, and train partners.
• Responsible Travel: We ensure our travel doesn’t harm the environment or society, especially sensitive activities.
• Community Support: We support local projects, fair employment, and community wellbeing.
• Advocacy: We promote Responsible Tourism in our industry and among stakeholders.
• Client-Centric Approach: We prioritize informing clients for responsible choices.