Sustainability Policy

Sustainability Policy

Responsible travel is core to our strategy of Growing Business Sustainably. This means maximizing positive impacts on people and local areas while minimizing negatives in all areas of our operation.

This policy lays out what we’ve achieved, what we’re doing, and our future goals. It’s the foundation of our product development, operations, partnerships and our core commitment with this activity.

Compliance and commitment

We follow the law and integrate sustainable principles into how we operate.

  • Maintaining an accessible, written sustainability policy aimed at reducing the company’s negative social, cultural, economic, and environmental impacts, including employee health and safety aspects. 
  • Having sustainability guidelines and an evaluation system to identify the sustainability outcomes of key suppliers/partners
  • Having a sustainability action plan with clear targets, actions, measures, responsibilities, and time planning.

Driving Sustainability 

We use our influence to promote sustainability.

  • By providing periodic guidance, training, and information to all staff members, tour leaders, suppliers, and customers, about their roles and responsibilities concerning internal environmental practices;
  • Design tour itineraries that emphasize low-impact travel and cultural sensitivity.
  • Provide clients with information on how to travel responsibly and sustainably.

Environment Protection 

We’re dedicated to improving our environmental performance and conserving nature.

  • Compensate CO2 emissions by joining to clubdelclima.org and plantarse.org, both organizations promote actions with environmental and social impact through training, programs, and volunteering;
  • Implement waste-reducing methods when using ink and toner cartridges for printing and copying, whenever feasible;  
  • Go paperless by using digital documentation and communication whenever possible.

Positive Impact 

We’re focused on bettering local lives and reducing the negative effects of tourism.

  • By increasing our offer of experiences focused on local communities in the next year.  
  • By volunteering with our staff on different projects that have a positive impact on local communities
  • Offer clients the opportunity to contribute to these projects, either through donations or by participating in voluntourism activities.

Stakeholder Empowerment 

We educate our colleagues and partners to embrace sustainability.

  • Share our progress on sustainability matters and achievements. 
  • Provide webinars and guidelines about sustainability 
  • Recognize and reward those who achieve certification, and showcase their commitment to sustainability to clients and other stakeholders.

Promoting Sustainable Choices 

We provide information on eco-friendly options to encourage clients to choose responsibly.

  • Provide information to our clients about the level of sustainability of the services & hotels they chose for their travelers.
  • Give information to our travelers about sustainable restaurants in different locations. to make them more available to them. 
  • Promote the use of public transportation in big cities.

In Our Offices:

  • Shared Vision: Everyone knows our goals and their role in our sustainable policies.
  • Waste Management: We responsibly manage waste.
  • Resource Efficiency: We track and cut our resource use, especially energy.
  • Local Sourcing: We buy local and minimize small packaging.
  • Employee Wellbeing: We respect diversity and prioritize employee wellbeing.
  • Knowledge Sharing: We spread best practices and awareness among our teams and partners.
  • Transparent Reporting: We report progress internally and externally at least once a year.

In the Field:

  • Local Collaborations: We partner with local businesses reflecting local cultures.
  • Supply Chain Impact: We push for positive changes in our supply chain, share best practices, and train partners.
  • Responsible Travel: We ensure our travel doesn’t harm the environment or society, especially sensitive activities.
  • Community Support: We support local projects, fair employment, and community wellbeing.
  • Advocacy: We promote Responsible Tourism in our industry and among stakeholders.
  • Client-Centric Approach: We prioritize informing clients for responsible choices.

Patagonia`s Athlantic Coast

Kallpa Exploring the Authentic Blue Route: Revealing Patagonia’s Atlantic Coast

Greetings from the stunning Atlantic coast of Patagonia! Recently, our team embarked on an unforgettable journey through the captivating region of Puerto Madryn, Peninsula Valdés, and Bahía Bustamante. Dolores Delfino, our Operations Manager, along with Account Executives Larisa Betancour and Eduardo Gagey, shared their insights on this adventure. They encountered breathtaking landscapes, incredible wildlife, and had unique experiences in the region.

This time, we want to shift our focus towards the development of the Blue Route, which covers 450 kms between Comodoro Rivadavia and Trelew, highlighting two essential locations directly linked to this route: Bahia Bustamante and Estancia La Antonieta. These highlights are not just great destinations; they are pivotal pieces in the puzzle of this region’s growth and sustainability. They perfectly align with Kallpa Tour`s mission to offer sustainable products, promote responsible tourism and preserve the natural beauty of Patagonia..

These are important topics they mentioned about at Bahia Bustamante:

  • Seafaring Adventures: you can embark on a voyage through Malaspina Cove, where you’ll explore sea lion and seabird colonies, and visit the bustling Vernacci Islands, the home of Magellan Penguins.
  • A Glimpse into the Past: Bahia Bustamante is a living time capsule, bridging the gap between the region’s history and its captivating wilderness.
  • Inclusivity and Preservation: Everyone is welcome, from biologists, adventure enthusiasts, and artists. The restored historic houses offer modern comforts while preserving the legacy of pioneers.
  • Luxury in Nature: You will be immersed in genuine luxury surrounded by the breathtaking beauty of the Patagonian wilderness.

Estancia La Antonieta: Tradition, Conservation, and the Future of Eco-Tourism

Within 11,000 hectares, Estancia La Antonieta stands as a sanctuary for those seeking to connect with tradition, conservation, and the promise of sustainable tourism. This is where the past merges with the future of eco-travel.

  • Conservation Legacy: Generations of the Martino family have devoted themselves to the preservation of local flora and fauna.
  • Sustainable Practices: La Antonieta’s foundation in sustainable sheep farming, combined with eco-friendly energy practices, showcases its commitment to the environment.
  • Diverse Adventures: You can see Elephant Seals , enjoy horseback riding, discover the Petrified Forest, Aristizabal Cape, Rock Canyon, and much more.

This journey through Bahia Bustamante Lodge and Estancia La Antonieta is not solely about experiencing the beauty of Patagonia. It’s also about comprehending and supporting the Blue Route, a trail that winds through the Patagonia Atlántica region, where the preservation of nature, tradition, and the future of sustainable tourism converge.

Stay tuned for more thrilling adventures that we will share with you soon!

Personal Data Protection Policy

At Kallpa Tour Operator, we are committed to safeguarding the privacy and protecting the personal data of travelers to various destinations. This policy outlines our approach to collecting, using, and securing personal information in compliance with relevant data protection laws.

This policy applies to all personal data collected, processed, and stored by Kallpa Tour Operator in relation to individuals traveling to different destinations.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, and email address. Travel Details: Itinerary, flight information, accommodation details, and transportation arrangements. Identification: Passport details, visa information, and other relevant identification documents.

Payment Information: Credit card details, billing address, and payment history.

Purpose of Data Collection We collect and process personal data for the following purposes: To facilitate travel bookings and reservations. To comply with legal and regulatory requirements. To provide customer support and assistance during travel. To enhance the overall travel experience.

Consent By providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this policy. You have the right to withdraw your consent at any time.

Data Security We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. Our staff is trained to handle personal information securely.

Data Retention We retain personal data for the duration necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Sharing of Personal Data We may share personal data with third-party service providers, such as airlines, hotels, and transportation companies, to fulfill travel arrangements. We ensure that such entities adhere to data protection standards.

International Data Transfers If personal data is transferred to destinations outside the country where the data was collected, we will ensure that adequate safeguards are in place to protect the data.

Individual Rights Travelers have the right to access, rectify, erase, and restrict the processing of their personal data. Requests related to these rights can be made through our designated contact point.

Data Breach Notification In the event of a data breach, we will promptly notify affected individuals and relevant authorities as required by law. 12. Updates to the Policy This policy will be reviewed periodically and updated as necessary to reflect changes in our data processing activities or legal requirements.

Rewilding Argentina-The Mass Restoration of damaged ecosystems

Every time we want to design itineraries for travelers who love to be surrounded by nature and at the same time learn about conservation, we can think about many places in Argentina. Argentina is blessed with a great diversity of Natural Environments, where different projects of conservation are arising. One of them is Rewilding Experience Argentina. Rincon del Socorro, Estancia Ibera and Posada Uguay are the jewels of this conservation trust and we are very happy to promote them between our clients.

“Rewilding means the mass restoration of damaged ecosystems. It involves letting trees return to places that have been denuded, allowing parts of the seabed to recover from trawling and dredging, permitting rivers to flow freely again. Above all, it means bringing back missing species.”George  Monbiot

Rewilding looks to recuperate the unique properties of ecosystems through the active management of its environments and native species, by accelerating the natural process of restoration, and even by reversing the extinction of key species. The objective of all their programs is to completely restore the ecosystems in protected areas located in the eco-regions of the Gran Chaco, the Patagonia steppe, the Sub-antarctic forest, the coast, the Paraná forest and the Yungas. They have a team of highly skilled and motivated people who have a wealth of experience acquired over more than fifteen years of continuous work in Argentina. Their restoration and conservation actions include the translocation of individual wild animals with the goal of reintroducing or supplementing the population of native species, managing grasslands through prescribed burns, the enrichment of degraded forests, removal of fences and the closing of unnecessary roads, control of exotic species and the removal of domestic livestock. Jaguars and pumas are the top large predators in Argentina, and both species have been persecuted by man. At Rewilding Argentina, they favor the recovery and conservation of both, while they understand that coexistence with humans depends on the development of alternative economies, like wildlife-viewing, as well as active management according to regional needs. 

Kallpa understands that through travel we are able to connect people with fragile natural areas and local communities, protecting nature and encouraging local crafts & customs. Responsible tourism can create & sustain local economies, ensuring the protection ofulture and avoiding the extinction of native species.